Job Opening

Bacolod City I No Call Center Experience Needed l Customer Service Representative

Job Industry Telecommunications
Job Type Full-Time
Experience Level Entry Level
Date Posted 2019-06-07
Job Location Bacolod
Company Information VCC LINK, INC.
1227
Website: https://www.vcclink.com.ph/
Vital Call Center Link (VCC Link), Inc. was established in January 2004, and was incorporated to primarily offer Contact Center and Business Process Outsourcing (BPO) solutions to off shore companies and address all call center and BPO needs: systems, procedure development and set up.
Job Qualifications • At least a high school graduate
• No call center experience needed
• With good to excellent English communication skills (verbal and written)
• Typing speed of at least 25 - 30 wpm
• Willing to do shifting schedule
• Willing to start immediately
• Amenable to work in BACOLOD

RESPONSIBILITIES

• Provides customer support by phone, email or instant message to consumers. Serves as primary contact for inbound customer issues. Escalates more technical product-related issues to proper Product Support department.
• Processes a high volume of consumer inquiries of FIS products and services and resolves a targeted percentage of those inquiries.
• Troubleshoots customer problems, identifies root cause of problem and uses tool and resources appropriately to determine how to resolve customer problems.
53 Full-Time position(s) available.

Go back to list of jobs
South Alps Cold Storage and Logistics Inc.
Upload your resumé here and let employers find you.