Job Opening

IT Network and System Support

Job Industry Outsourcing/Offshoring
Job Type Full-Time
Experience Level Entry Level
Date Posted 2021-03-05
Job Location Bacolod City
Company Information Global Strategic Business Process Solutions Inc.
3rd Floor, St. Francis Building, Araneta St., Brgy. Singcang, Bacolod City
LGF, Paragon Plaza, 162 Epifanio de Los Santos Avenue, Mandaluyong City
Website: https://www.globalstrategic.com/
Global Strategic is a Philippine-based company providing outsourcing solutions to businesses the world over. Managed by Business Process Outsourcing professionals from the United States, we at Global Strategic pride ourselves on our ability to fully understand the environments in which our clients operate. This understanding and depth of knowledge, has helped us to attain a level of service rarely found in the outsourcing industry.
Job Description Primary Responsibilities and Duties • Provides end users with support for all LAN/WAN based applications. Installs and configures servers, workstations. • Evaluate LAN/WAN performance data to ensure sufficient availability or speed, identify problems and provide necessary backups for disaster recovery purposes • Installing and configuring computer networks, systems, CCTV, and PBX/VOIP services. • Creates electronic data back-up to prevent loss of information • Acts as subject matter expert for trouble shooting and repairing active directory • Receives trouble tickets and handles the trouble call or assigns them to subordinate technicians and/or escalate to proper person handling the concern. • Provides assistance to management with the implementing of security measures for computer or information system. • Create, evaluate, and closes trouble tickets. • Ability to handle and complete task, projects assigned by Team Lead or Manager based on the agreed timeline. • Handle and ensure company’s asset records are updated and properly tagged • Create or update technical documentation, user instructions, procedures, or manuals. • Performs User trainings and explain technical details on a non-technical person. • Performs other related work as required.
Job Qualifications Qualifications:
• Candidate’s must possess at least a Bachelor’s Degree in Information Technology or any related course.
• Good written and oral communication skills.
• At least 2 years of relevant experience.
• Ability to set up and configure server hardware.
• Familiarity with backup and recovery software and methodologies.
• Great at organizing, prioritizing, and multitasking.
• Customer-service oriented.
Highest Education Attainment College Graduate
How to apply to this job If you are interested, you may send your resume to careers@globalstrategic.com
#GlobalStrategicPH #DiscoverWhatMakesUsDifferent #DiscoverInfinitePossibilties

Go back to list of jobs
Upload your resumé here and let employers find you.